Cancellation Cover

Bookings with The Tranquil Otter are firm from the time of booking, though we try to be as flexible as we can about subsequent changes and are usually successful in accommodating guests’ requirements.  Please refer to these links for The Tranquil Otter’s Cancellation Policy and Terms & Conditions.

We strongly recommend that our guests take out cancellation cover, which can generally be obtained commercially.

Please be advised that X-Cover does not apply to bookings made within 14 days of the start date. Ensure your plans are covered by booking in advance!

Guests will normally be offered cover by an independent insurer X-cover at the time of booking.