Help During Your Stay
Points of Contact During Your Stay
We hope that you are enjoying your stay The Tranquil Otter. Here are your points of contact.
Emergencies (let’s hope rarely needed!)
Fire and Rescue, Police, Ambulance – Call 999 – Location is The Tranquil Otter, CA5 6HB, (54°53’53.05″N, 3° 3’44.13″W) If lodge is on fire, leave immediately.
Sickness or Accident – Accident & Emergency at Carlisle Infirmary CA2 7HY. Out of hours GP service – CHOC (CA1 2NS) – 0300 303 4365 or NHS England 111.
Police (Non-emergency) –
- Call 101
- Website Report a Non-Emergency Crime/Incident Online – Cumbria Constabulary
- Live Chat on 101 Live Chat – Cumbria Constabulary
For things to do, services, supplies and most other requirements, see MyStayPlanner.
Use the form below to request support.
If you prefer you can also
- call us on 01228 576661, press 2 and leave a voicemail after the tone, or
- email us on email@example.com.
Your message will be directed to a member of our onsite team between 9am-5pm Monday-Friday. At other times, it will be directed to the owners and dealt with as soon as possible.