Gift Voucher FAQs

How do I use a Gift Voucher Code?

To redeem your gift voucher just book your stay from our “Book Now” page. Select your dates and complete the booking form. You will have the option to add your voucher code on the final booking /payment form which will then take your voucher amount off.

The following terms and conditions apply to all gift vouchers and voucher codes:

  • The Gift Voucher may be used as full or part payment for any length of stay at the Tranquil Otter.
  • The Gift Voucher may be used to make any booking within dates issue with the voucher.
  • The Gift Voucher may not be redeemed for cash or to buy another gift voucher.
  • Gift vouchers may not be combined with other promotional offers.
  • The Gift Voucher must be presented during the booking process.
  • The Tranquil Otter’s standard terms of occupancy apply to all bookings Tranquil Otter Terms of Occupancy.