Self Catering Lodges
Your self-catering lodge at the Tranquil Otter is fully furnished, a home from home, your own retreat. Each Lodge has facilities to prepare and cook your own meals, giving you the freedom to set your own schedule and enjoy your holiday in a way that suits you.
Tranquil Otter lodges are inspected by Visit England each year and have consitently been awarded 5 stars.
Self-catering does not include ‘room service’, daily maid service, concierge or staffed reception.
Once your balance is paid, we send you a “booking confirmation” e-mail. Please do take a few moments to read this. This e-mail sets out the people on your booking, arrival day, departure day etc.
We also send you an e-mail a week before your arrival. This email contains numbers to contact us in case there are disruptions to your travel plans etc. The e-mail also gives you details of how to let us know when you reach the Tranquil Otter. We are a rural location and mobile reception can be patchy.
Connection to a laptop, phone or tablet is via a signup page. More recently however we have noticed that guests are enjoy using devices such as Amazon Fire TV’s which need to be whitelisted prior to your arrival in order to connect to the wifi. Please read the section on wifi in the Frequently Asked Questions page on how to get your device whitelisted before you arrive.
What’s included in my lodge?
Your lodge will be ready to use. Beds made up, a bath sheet, hand towel and towelling bathrobe for each guest for the duration of your stay.
We provide natural organic toiletries from Pure Lakes. We keep a small selection of products for sale and a wider selection is available to purchase on the Pure Lakes website. If you love their products, please do provide a review.
The kitchen is fully equipped with fridge/freezer, oven, hob, microwave oven, kettle, toaster, pots, pans etc.
Hair dryer is supplied in each bedroom. There is an iron and ironing board and clothes airer in each lodge.